Contact Us

Don't let your questions go unanswered. Contact our customer support representatives today via phone or email! For immediate answers to our most commonly-asked questions, visit our FAQ page.

Hours of Operation

Monday - Friday 8am - 8pm Central Time
Saturday - Sunday 9am - 5:30pm Central Time

Phone Numbers

Customer Support (877) 392-2014
Loan Processing (877) 392-2015
Collections (877) 392-2016


Customer Support (855) 878-1068
Loan Processing (855) 878-1069
Collections (855) 878-1070


General Comments

Customer Support


Mailing Address

Customer Support Team
175 W. Jackson Blvd., Suite 1000
Chicago, IL 60604

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Rocket Fuel Universal